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Holiday Guarantee


Why do we offer a guarantee like this?

At FineOperaGlasses.com, it really is all about you. You deserve the best and can have confidence that you are purchasing the finest opera glasses available, with the support your deserve.  Your friends and family are really going to enjoy their gift.

We are so confident in our product that we offer the following un-beatable holiday guarantee: 

                                             Nutcracker ballet

Extended Holiday Guarantee
Opera glasses make the perfect gift. We know because of the mountains of happy emails we get every holiday season. Stil, one of the most nerve-wracking feelings about buying a gift for someone you love is not knowing whether or not they will like it.

At Fine Opera Glasses.com we have solved this problem by offering our Extended Holiday Guarantee.

Now, if you buy that loved one a pair of opera glasses you are not sure they will love, they can return it for a refund or exchange all the way until January 31, 2019! 

Feel safe and secure by shopping at FineOperaGlasses.com.  With our Extended Holiday Guarantee your gift is sure to be a hit.  In short:

If you are not satisfied with your purchase, you can return your product for a refund until January 31!

Product Returns
In the event that you need to return your theater glasses, please visit our Contact Us page or call our Customer Service number 801.613.0002 for return instructions and return authorization.  Please note that all returns must be pre-authorized.  Once a return is authorized and the product received, a refund will be credited back to your credit card, minus the shipping cost we paid to get it to you.

Why do we require return authorization?
Simply put--We want to resolve the problem as quickly and simply as possible.  Plus, we like to get personal feedback on what to do better.

We appreciate the chance to speak with you about the problem.  Many problems can be resolved without going through the full return process, and our customers always have a better experience this way.  You will always get you what you want and we always authorize a return, if that is the optimum solution.

Lifetime Warranty
All binoculars are warranted by Fine Opera Glasses.com.  We are not responsible for normal wear & tear, abuse, or mistreatment of item(s).  Items which are reported defective will be replaced or repaired for free; or, if requested, a refund will be issued by Fine Opera Glasses.com. 

As part of the return process, we appreciate receiving your feedback about how we can improve our product offering, or how we can serve you better.

Product Repair
We would be happy to help in the event that your opera glasses need repair.  If the repair is needed because of damage, and not defect, shipping charges will apply, but the repair is free.  Simply call our Customer Service at 801.613.0002 or send us an email.  Keep in mind that we probably won't be able to repair antique opera glasses, because of part & style differences, etc.

We would love to hear about your theater experience with the world's best opera glasses.  Call or send us an email and let us know how we're doing.

 


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